Frequently Asked Questions:

Cabin Fever. Winter Blues. Whatever you call it, it’s time for an escape - a comfortable place where kids can be kids! And we know just the place! Your kids can smile, laugh, be active, learn a new skill, and Roller Skate. Where families can breathe easy knowing that their kids are moving and making memories while in a safe, sanitized environment. Skate World Tampa is CLEAN, FUN, FRIENDLY, & SAFE! We follow the safest protocols that go above and beyond state and city regulations. You may notice that we may look a little different, but the fun is still the same! Here are some of the changes you can expect: - Temperature Checks, - Sanitizing Stations, - Social Distancing Guidelines, - Masks Required

Here are some questions other people are asking us:


Roller Skating

Birthday Parties

During your visit

Special Events and Groups

Terms of Use


 


 Roller Skating

  • When are you open today and what will it cost?
    Our schedule and admission price will vary depending on the day. The easiest way to know our schedule is to visit: https://www.unitedskates.com/public/tampa-skateworld/schedule/weekly-schedule/index.cfm
    For the current week’s schedule and prices.
  • How much does it cost to rent skates?
    Skate rental is $4.00 to rent regular skates or $4.50 to rent rollerblades.
  • What does it cost if you are not skating?
    All children ages 2 to 18 are required to pay the full admission of the session to come into the facility. Non skating adults (above age 18) enter at no charge unless it is a special event or an adult only session.  If it is a special event the non skating adult fee will be listed with the event. .
  • What size skates do you have available for rent?
    Adjustable fisher price skates are the smallest size we offer, which start at a toddler size 6. They are adjustable skates that can be worn by a toddler with their shoes on making their first roller skating experience more comfortable. All of our rental skates are Men’s sizes, and the largest skate size we carry is a men’s size fourteen.
  • What types of rental skates do you have?
    We have regular roller skates, also known as quads. We also have inline skates/rollerblades available for an additional charge.
  • Can I bring my own skates?
    You can bring your own skates with a few exceptions: They must have toe stops on quad skates, or heel breaks on inline skates. The wheels must also be clean, so if you use your skates outside you need to clean the wheels before using them in the facility. Finally the axles cannot extend outside of the roller skate wheel. This can cause serious damage to the skate floor. If you do bring your own skates, please be prepared to have them checked at admission before entering.
  • Can you tighten the wheels on our rental skates?
    We cannot tighten the wheels on our skates. We want the wheels to be able to freely spin around the axle. If you or your child would like help with skating we do have skatemates to rent that provide extra stability when skating.  If my personal skates need to be adjusted or fixed do you have anyone available to make adjustments? We are not allowed to make any adjustments or fix skates. If we have the necessary tool available, we will provide it so that you may make the necessary adjustments to your skates.
  • Will someone be available to help teach me or my child how to skate?
    During every roller skating session we have certified and trained floor guards who control traffic in all areas of our skate floor. Our floor guards are trained to keep an eye out for everyone's safety on the skate floor. If you need direct assistance on the skate floor we highly recommend that you rent a skate mate. Skate mates are walkers with wheels designed to help you keep your balance while skating.  We offer skate lessons every Saturday Morning from 11am-12pm with Coach Dennis https://www.unitedskates.com/public/tampa-skateworld/attractions/skating/lessons/index.cfm
  • Do you offer skating lessons? We do offer a lesson program every Saturday Morning from 11am-12pm.  Our Lesson Director Coach Dennis teaches a phenomenol lesson.  For more information please click: https://www.unitedskates.com/public/tampa-skateworld/attractions/skating/lessons/index.cfm

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 Birthday Parties

  • How much are your birthday parties?
    Our parties start at $15 per child with a minumum of 10 children and the price will vary based on the amount of food, tokens, and glow items that you would like each child to receive. For a complete listing of our birthday party packages, click here:  
    https://www.unitedskates.com/public/tampa-skateworld/birthdays/child/index.cfm
  • How old do you have to be to have a Birthday Party at United Skates
    We have no age limit on our World’s Greatest Birthday Parties. We have many party packages designed to fit toddlers all the way to adults. For more information on the World’s Greatest Birthday Parties click here: https://www.unitedskates.com/public/tampa-skateworld/birthdays/child/index.cfm
  • Can we bring in outside food or drinks?
    We do not allow outside food or drinks into the facility unless you have booked one of our birthday parties. If you have a birthday party booked, we do allow you to bring in a cake.
  • We have booked a birthday party, can we use our own decorations for the table? Yes, if you bring them to us the day before we will even decorate the table for you. The only thing we ask is no confetti.
  • Is there food available for the adults that attend our child’s party?
    Definitely,  we have a full menu for you to order for your birthday party https://www.unitedskates.com/public/tampa-skateworld/birthdays/Birthday-Extras.cfm .  You may order your items prior to the birthday party or even the day of the party. You will have a party host/hostess that will help you on the day of the party.
  • How early can we show up for our party?
    We will attempt to open the doors 15 minutes before the scheduled start of the session. We suggest to all parties to arrive no earlier than 10 minutes before the party.

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During your visit

  • Do you play skating games or is it just skating?
    While our session formats may vary, we do try to incorporate a mix of skating games, specialty skates, and dance songs to add to the skating fun.
  • Will you turn the lights down?
    In most of our skating sessions we will have a glow skate. We also sell a variety of glowing and flashing items to make the experience more memorable for young skaters.
  • Do you have an arcade?
    Yes, we have several games to play during the sessions. Our games use tokens that can be purchased for $.25 each. The games cost anywhere from 2 tokens to 8 tokens to play.  We also have many token bundles that you may purchase upon arrival.
  • Will food be available?
    Our Roller Cafe will be open anytime we have a skating session. We have a variety of food available. You can check out our full menu here:https://www.unitedskates.com/public/tampa-skateworld/birthdays/Birthday-Extras.cfm
  • Does your facility offer a bar or alcoholic beverages?
    Skate World Tampa does offer beer and wine for all guests 21 and older with valid photo ID.  We even offer a special skate for ages 21 and older (Sip and Skate).  
     

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Special Events and Groups

  • Do you have sessions for adults only?
    Our adult skate nights are one of our most popular nights! You must be 18 years old or older to attend all adult skate nights with state issued identification.  We also have a Sip and Skate for ages 21 and older every Friday Night.  Click here for times on our weekly adult night sessions and all our other special events:

https://www.unitedskates.com/public/tampa-skateworld/attractions/skating/adult-skates/index.cfm

  • Are you open on Holidays and School Days Out?
    Yes, we try to be open anytime the kids are not in school.  We offer multiple skating sessions leading up to major holidays or school days out. Our skating sessions include discounted nights, special events and adult skate nights. Our skate celebrations are events you don’t want to miss!Fo a complete list of the upcoming special events and school day out sessions https://www.unitedskates.com/public/tampa-skateworld/attractions/skating/special-events/index.cfm
  • Do you offer special group rates?
    Our special group rates are available for groups of 15 or more and must be booked in advance.  We offer several group packages that include admission, skate rental, food and even glow items. Group rates can be booked for any public skating session and offer all of your guests the opportunity to experience our center at an affordable rate. Click here for more details:  https://www.unitedskates.com/public/tampa-skateworld/parties-groups/groups/index.cfm
  • Do you have certain nights where specific music genres are played?
    During all of our Public Skating sessions we play a mixture of R&B, Hip Hop, House, Pop and family friendly hits. We do have sessions that are based around specific types of music or artists. Please click the Special Events link above for more details.  https://www.unitedskates.com/public/tampa-skateworld/attractions/skating/special-events/index.cfm
  • Do you accept all major debit and credit cards as well as Apple Pay?
    Mastercard, Visa, American Express, Discover, Apple Pay and Samsung are all accepted as forms of payment.
  • How old do you have to be to work at your roller skating and entertainment center?
    Our facility prides itself in all of the work we are able to provide within our community. We look for energetic, fast paced and determined individuals who don’t mind sharing their welcoming charisma with our customers. The minimum age that we hire is sixteen years old with working papers. If you are interested in joining the Skate World family feel free to fill out an employment application below. Application

 

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Terms of Use

Copyright Notice

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Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on United Skates of America's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
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  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by United Skates of America at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on United Skates of America's web site are provided "as is". United Skates of America makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, United Skates of America does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall United Skates of America or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on United Skates of America's Internet site, even if United Skates of America or a United Skates of America authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on United Skates of America's web site could include technical, typographical, or photographic errors. United Skates of America does not warrant that any of the materials on its web site are accurate, complete, or current. United Skates of America may make changes to the materials contained on its web site at any time without notice. United Skates of America does not, however, make any commitment to update the materials.

6. Links

United Skates of America has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by United Skates of America of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

United Skates of America may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to United Skates of America's web site shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or credit card information.

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What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To personalize your experience
(your information helps us to better respond to your individual needs)

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


; To administer a contest, promotion, survey or other site feature


; To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.unitedskates.com
100 E Campus View Blvd Suite 115
Columbus, Ohio 43235
USA
cmasker@usa-skating.com